FAQ's
Questions? We have answers!
We accept cash, cheque or bank transfer, whichever you find easiest. Depending on who you bank with, payment by advance standing order could be an option too.
Simply send us a little information on what you require here, then we’ll call at a convenient time to give you an approximate estimate on cost. We’ll arrange for one of our cleaning specialists to come and see you for a ‘Quote & Clean’ visit at a convenient time – they’ll confirm the exact cost and can be available to clean then and there if you’re happy with the quote!
You decide how often you want us to come back! As an example, the majority of our window cleaning customers like us to visit every 4 weeks and our roof cleans are best every 12-18 months depending on your location. We’ll send you a reminder email in advance before every visit. No more wondering when or if your cleaner is going to turn up!
All our team members arrive in a branded van, wear professional branded clothing and are issued with photo ID cards for your peace of mind. We even tell you their name before they arrive, so you’ll always know who we are.
We guarantee that you will be: if you’re not happy for ANY reason simply give us a quick call and we’ll promptly come back and do it again, obviously at no extra charge. That’s our lifelong commitment to you – our standards of work remain the same from day one and throughout the time you’re a customer.
In this day and age, we think exterior property cleaning should be as professional and easy to manage as getting a taxi or takeaway. If you do too then we’re probably a good match for you! We could wax lyrical about how good we are but we'd rather you find out from the people who really matter: our customers.
Yes – we pride ourselves on our commercial work being to the same high standards you’d expect in your own home. And why not? We can provide many references if required.
We clean shops, offices, estate and letting agents, residential apartment blocks, residential care homes, doctor’s surgeries and other medical practices. We understand the needs of our customers, especially those dealing with patients, and can arrange a specific booking where needed. Please contact us to discuss how we can help you.
Our highly trained experts carefully assess your property and advise on the most suitable, safe and effective method for cleaning. The overwhelming majority of our services are carried out without the hassle of ladders or expensive scaffolding outside your home. We employ a combination of traditional, time-tested methods and our cutting-edge technology such as the Reach & Wash system. Combined with our HSE and government approved products, we guarantee unmatched results.
If you live on a quiet road, no more than once a year should keep your property looking smart.
If you are on a road that has heavy traffic flow, you may need your frames cleaned as often as every 6 months. As with all our services, it’s your choice.