Privacy Policy

Data Protection and Privacy:

• At My Property Pros, we are committed to protecting your privacy and ensuring the security of your personal information. We adhere strictly to data protection laws, including the General Data Protection Regulation (GDPR) applicable within the European Union.

Collection of Personal Data:

• What We Collect: We may collect personal information such as your name, address, email address, and phone number, primarily used for the purpose of scheduling services, billing, and maintaining our service quality.
• How We Collect: Information is collected via direct communications with you (e.g., phone, email, website forms).

Use of Personal Data:

• Service Provision: Your personal data is used to manage your service requests, process payments, send reminders, and handle complaints effectively.
• Communication: We use your contact details to communicate necessary service updates, reminders, and promotional offers, where applicable and with your consent.
• Legal Compliance: We may also process your data if required by law or for the establishment, exercise, or defence of legal claims.

Data Sharing and Disclosure:

• Your personal data is not sold, traded, or rented to third parties. It may, however, be shared with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• We may also release your information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security:

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
• Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your personal information.

Your Rights Under the GDPR:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Erasure: You can request that we delete your personal data when it is no longer necessary for the purposes collected.
• Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Data Portability: You have the right to receive the personal data we have about you in a structured, commonly used, and machine-readable format, and to transmit those data to another controller.
• Objection: You have the right to object to our processing of your personal data under certain conditions.

Data Retention:

• We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Changes to This Policy:

• We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Us: If you have any questions regarding this privacy policy, your personal data, or your rights under GDPR, please contact us using the information provided on our website.